Good Hands or Just a Middle Finger – Revisited
Back in January I posted on Allstate Insurance’s refusal to turn over documents regarding its claims process, the so-called McKinsey documents. That post is here. Allstate claimed that the documents were trade secrets.
Now, as reported by the Kansas City Business Journal here, Allstate has decided not only to turn the documents over to the court, but has posted the documents online. And insurance industry watchdogs are having a heyday with the documents. Go here.
“The company said in a release that it still thinks the documents are trade secrets but that it decided to release the 150,000 pages online because it wanted to dispel the “inaccurate picture” that had been painted of its claims process.”
So, you get to decide, are you in Good Hands, or are they still giving you the middle finger?
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